Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the steps taken by Shepherds Bush Cleaner to prevent modern slavery and human trafficking within our business operations and supply chains. We are committed to conducting our business ethically and with integrity, ensuring that the rights and dignity of all individuals are respected.

Our Business and Supply Chains

Shepherds Bush Cleaner provides professional cleaning services to residential and commercial clients. Our operations rely on a network of workers, subcontractors, and suppliers who provide cleaning products, equipment, and related services. We recognise that the cleaning industry can be vulnerable to labour exploitation and we are determined to prevent any form of modern slavery from taking place in our organisation or our supply chains.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance policy towards modern slavery, human trafficking, forced labour, and child labour. This applies to every aspect of our operations, including direct employment, subcontracted services, and all third-party suppliers. We will not knowingly work with any individual or organisation involved in modern slavery or human trafficking and we reserve the right to terminate any relationship if violations are identified.

All managers and those involved in recruitment, procurement, and supplier management are responsible for upholding this policy and embedding it in day-to-day decision making. We expect all workers, partners, and suppliers to act in accordance with this policy and with all applicable labour and human rights laws.

Supplier Due Diligence and Audits

We are committed to working only with suppliers and subcontractors who share our values and meet our standards on ethical conduct and labour practices. As part of our due diligence process, we assess new suppliers for risks related to modern slavery and human trafficking and seek assurances regarding their employment practices.

Where appropriate, we conduct supplier audits or request evidence of their own modern slavery policies, workforce checks, and compliance measures. These audits may include verification of worker documentation, review of working conditions, and confirmation that workers are employed of their own free will and are paid in line with legal requirements. We may prioritise more frequent or detailed audits where suppliers operate in higher risk sectors or locations.

Existing suppliers are also subject to ongoing monitoring. Any concerns raised about a supplier are investigated promptly, and we will take corrective action, including suspension or termination of contracts, where our standards are not met.

Training, Awareness, and Reporting Channels

We provide appropriate training and guidance to managers and relevant staff to help them recognise signs of modern slavery and understand how to respond to concerns. This includes information on recruitment practices, right-to-work checks, and identifying indicators of exploitation in cleaning and related services.

We encourage all employees, contractors, and suppliers to report any concerns about modern slavery or unethical labour practices. Concerns can be raised confidentially through internal reporting channels to management. Reports will be treated seriously and investigated promptly, with no retaliation against anyone who raises a concern in good faith.

Continuous Improvement and Annual Review

Shepherds Bush Cleaner is committed to ongoing improvement in our approach to preventing modern slavery and human trafficking. Each year we review the effectiveness of our policies, due diligence procedures, and training to ensure they remain robust and appropriate to the risks in our sector.

As part of this annual review, we consider feedback from staff, audit findings, and any reported incidents or concerns. Where necessary, we update our procedures, strengthen our supplier requirements, and enhance training to address emerging risks. This statement is approved by the leadership of Shepherds Bush Cleaner and will be reviewed and updated annually to reflect our continuing commitment to ethical and responsible business practices.